Refunds & Cancellations

Effective Date: 1 January 2023

Thank you for choosing SocialJJ. We strive to provide the best products and services to our customers. This Refunds and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for purchases made on our website. By making a purchase, you acknowledge and agree to the following policy:

Refunds

Digital Products: Due to the nature of digital products, all sales are final, and we do not offer refunds unless there is a technical issue that prevents you from accessing or using the product. If you encounter any technical difficulties, please contact us at the earliest from the date of purchase, and we will make reasonable efforts to resolve the issue.
Physical Products: Currently, we are not offering any physical products.

Cancellations

Services: If you wish to cancel a service you have subscribed to, please notify us at the earliest before the next billing cycle. Cancellations made after this timeframe may not be eligible for a refund, and you will be responsible for any fees incurred for the upcoming billing cycle.
Events and Workshops: If you are unable to attend an event or workshop you have registered for, please notify us at the earliest before the event start date. Cancellations made after this timeframe may not be eligible for a refund.

Exceptions

In certain circumstances, we may offer refunds or cancellations outside of the stated policy at our discretion. These exceptions will be evaluated on a case-by-case basis, and any decision made by SociallJJ shall be final.

Processing Time and Method

Refunds will be processed within 7 days from the date of approval. The refund will be issued using the original payment method used for the purchase unless otherwise agreed upon.

Changes to This Policy

We reserve the right to update or modify this Refunds and Cancellation Policy at any time without prior notice. Any changes we make will be effective immediately upon posting the revised policy on this page. By continuing to make purchases on our website, you acknowledge and agree to be bound by the revised policy.

If you have any questions or concerns regarding our Refunds and Cancellation Policy, please feel free to reach out to us.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refunds and Cancellation Policy.

Last updated: 1 June 2023